![]() The short of it is: most bad-paying customers are simply those that have built a reputation for paying past the invoice due date. As follow-ups can be adjusted accordingly for each group, to maximise your chance of prompt payments. If customer invoices are regularly becoming late overdue, it may be worthwhile distinguishing your business' bad payers. ![]() The definition of what’s considered to be a ‘bad payer’ is something that can drastically differ depending on who you ask. #Ontime reporting robert half pdfTo see our tried and tested PDF guide on ‘What to do when customers aren’t paying’, which goes hand-in-hand with our late payment templates, use a perfect solution for outstanding payments just click here. For those times when you or your clients have bad-paying customers that are a nightmare to get payment from, we’ve assembled the best practice email templates to use, and sending schedule to follow, below. Chaser users get those email templates built-in to their account so they can automatically chase all of their customers with best-practice templates (you can try out automated chasing for free, for 14 days here).īut while these are a one-size-fits-most solution, they aren’t one-size-fits-all. We’ve been refining our payment-chasing email templates for several years, to produce what we believe are the most effective to get paid on time. Here at Chaser, chasing up payment is our speciality. Research from The Federation of Small Businesses uncovered that in the UK, 50,000 small business failures could be prevented each year by eliminating late payment. The real concern, though, is the knock-on effect this has on businesses. ![]() How often do your customers have an outstanding payment or pay their invoices late Or if you’re an accountant or bookkeeper, how often do your clients get paid late by their customers? Xero took a look at their data and discovered that 48% of invoices were paid late. ![]()
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